Online Help & Training
In order to access user guides, FAQ's, online help menus and video tutorials, you will need a Self-Service Portal login. Please email sales to request your login if you do not currently have it: firstname.lastname@example.org
Video help tutorials, online help menus and quick start guides are available to assist you in using the software. Live training is provided as a part of your purchase; see your purchase details. Live training is available by appointment and typically done remotely over the internet. On-site training is available at an additional cost. Please contact your sales representative or support directly for more information on pricing and availability.
Customer Account Forms
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Toll-Free: Monday through Friday 9am EST - 5pm EST
(866) 755-1500 Ext. 2 - Support
E-Mail: Available 7 days a week. From 5pm EST to 9am EST Responses are sent within 1 hour
Support E-Mail: email@example.com
Sales E-Mail: firstname.lastname@example.org
Submit a Case Online
Enter information below to submit a case directly to our support staff. You will receive a confirmation email after your submission. We strive to respond to all cases immediately during regular hours and within 1 hour after hours, but please allow up to 24 hours for a response.
Connect to Support Now (For Existing Customers Only)
Available during regular business hours Monday through Friday 9am EST - 5pm EST. Select a representative below allows for immediate remote support of your software. By clicking a representative below, you will then need to follow steps on-screen that will open and grant us access to remote control of your computer. If no representatives are listed, please submit a case online or call us at 866-755-1500 x1.