E-Prescribing Support & Training
LOGIN to SCRIPTSURE
You will receive an email from your administrator with a login username (username is always an email address) and a link to set a password. To Login to ScriptSure, go to:
Setup & Getting Started Guides
Knowledge Base Access
Basic How To's
- How to Add Users (FULL ADMINISTRATOR Permission required for this)
- How to Manage Accounts and Users (FULL ADMINISTRATOR Permission required for this)
- How to add ScriptSure launch shortcut/link
- How to Enable Pop-Ups using Chrome and Safari Devices
- How to Easily Login to ScriptSure Using Chrome
- How to Prescribe - Nurses/Supporting Users
- How to Prescribe - Providers - MDs, NPs, etc.
If you need assistance with specific functions and have not found answers from this page, please contact a super-user at your facility.
Easily access, manage & electronically send prescriptions
Welcome to Training Materials page for ScriptSure Cloud E-Prescribing. You can use this page as a resource to access training materials that are available. Training materials for any new features that may become available in the future, including videos and other resources, can be found on this page.
Support Contact
ScriptSure Support Phone: 866-755-1500 x2
Email: support@dawsystems.com
Tickets: Submit a Ticket Online
Support Phone Hours:
- Monday-Friday: 9am-6pm EST
- Saturday-Sunday: 9am-5pm EST
- Email and Ticket Support Hours: 24x7
(Please allow for up to 1 hour responses for emails/tickets outside of phone hours) Holidays can affect the above hours as well as response time.